Keep marketing ops bug reports centralized and visible

Marketing ops miss 'robopop' reports when messages scatter in support channels, causing unresolved bugs and unclear ownership. An auto-reply points reporters to the bug-reporting channel and logs an issue so ops keep visibility.

Overview

Marketing ops lose visibility when 'robopop' messages scatter across support channels, risking unresolved bugs and unclear ownership that slow campaigns. This workflow replies to mentions, routes reporters to the bug-reporting channel, and logs centralized incident records so your ops maintain consistent tracking and prevent missed reports.

Notable Features

Detect 'robopop' mentions in support
Reply with guidance to bug-reporting channel
Create centralized incident records