Keep marketing ops and operations staff informed of confirmed off-hires

Marketing ops miss off-hire confirmations in spreadsheets, leading to missed pickups. Send SMS to customers and operations staff so collection dates are acknowledged and pickups confirmed.

Overview

Missed off-hire confirmations create extra manual work and risk missed pickups for marketing ops and operations staff. This workflow sends SMS confirmations to customers and operations staff so collection dates are acknowledged and pickups are confirmed. Teams report faster response times and fewer manual handoffs.

Notable Features

Send SMS confirmations to customers
Notify operations staff on updates
Format collection date for messages