Keep marketing ops alerted to course feedback changes

Marketing ops lose sight of course feedback in spreadsheets, risking late responses to low satisfaction. It posts updated feedback to ops chat so program managers can prioritize follow-up.

Overview

Spreadsheets hide urgent feedback until it's too late. This workflow posts changed feedback to your ops channel and highlights low-satisfaction comments so program managers prioritize follow-up and response times drop dramatically.

Notable Features

Publish updated feedback to ops chat
Flag low satisfaction feedback for review
Notify program managers and staff