Keep marketing ops ahead of imminent flight check‑ins
Keep marketing ops ahead of imminent flight check‑ins
Marketing ops coordinators miss bookings departing in 72 hours, causing late reservation checks and last-minute passenger messages. Allowing ops to verify bookings and message passengers before departure.
Overview
Missed pre-checks for imminent departures lead to last-minute passenger outreach and potential dissatisfaction. This workflow ensures departures within the 72-hour window are queued for pre-checkin so ops can verify bookings and message passengers before departure — users report faster handoffs and zero missed follow-ups.
Notable Features
- Identify departures 72 hours ahead
- Move bookings to pre-checkin group
- Notify ops and marketing coordinators