Keep marketing coordinators aware of stop sms unsubscribes

Marketing coordinators miss 'STOP' SMS, so opted-out numbers keep getting campaigns and compliance is exposed. The workflow logs each 'STOP' to a shared unsubscribe sheet, preventing outreach.

Overview

Unrecorded opt-outs put marketing coordinators and compliance teams at risk of outreach mistakes and audit exposure. This workflow captures every 'STOP' SMS into a centralized unsubscribe sheet and tags the contact in your CRM, preventing further messaging and preserving an auditable history. Marketing and compliance leaders get a single source of truth and remove manual unsubscribe tracking.

Notable Features

Log every 'STOP' message
Prevent outreach to opted-out numbers
Create auditable unsubscribe history