Keep legal emails linked to case records for case managers
Keep legal emails linked to case records for case managers
Legal staff lose critical client emails when messages aren't linked to case files, causing fragmented threads and risk to filings. So case managers have full threads to start work with context.
Overview
Unlinked client emails fragment case records and increase filing risk. This workflow routes every incoming client message into your case system and notifies the assigned owner, turning inbox noise into a complete, searchable message history. Legal operations get cleaner case records and eliminate manual entry bottlenecks.
Notable Features
- Log emails to case records
- Attach full message threads
- Alert assigned case owner