Keep learner progress accurate and standardized in profiles

Operations coordinators see inconsistent course percentages, leaving client progress inaccurate and follow-ups delayed. Convert completion values to decimals and update client profiles so instructors act on accurate progress.

Overview

Operations coordinators can't act on learner progress when percentages are inconsistent, which delays follow-ups and clouds reporting. This workflow standardizes completion values and writes them directly to the client profile so instructors and ops work from the same reliable progress data. The result is fewer manual corrections, clearer handoffs, and an auditable record for reporting.

Notable Features

Standardize percentages to decimal format
Write standardized progress to client profiles
Notify instructors of updated progress