Keep learner enrollments accurate after plan status changes

Operations coordinators lose enrollments when subscription status changes, blocking learners from courses and creating manual onboarding backlogs. This workflow creates or updates learner accounts and enrolls them in the correct group within minutes.

Overview

Missed enrollments create support tickets and delay learner onboarding, putting course schedules at risk. This workflow provisions learner accounts and places learners into the correct group automatically, eliminating manual onboarding steps so operations see faster provisioning and fewer manual fixes.

Notable Features

Create or update learner accounts
Enroll learners into correct group
Log provisioning and alert ops