Keep IT triaging driver charging reports as tracked issues

IT staff miss fleet charging reports in forms, causing delayed triage and unresolved faults that hurt vehicle uptime. This converts each submission into an assigned, searchable issue so product and engineering triage faster.

Overview

Driver charging reports frequently get buried in forms, delaying triage and risking vehicle uptime. This flow turns every report into an assigned, searchable issue so IT and product engineering start triage immediately and maintain a reliable backlog—reducing repeated incidents and ensuring clear ownership.

Notable Features

Create issue from driver submissions
Assign issues to product engineers
Add actionable context and tags