Keep IT teams focused on aging action emails

IT admins see 'ACTION - 48H' emails sit in ops inboxes, causing missed follow-ups. This flow relabels them to 'ACTION - 24H' after a day so operations prioritize aging messages for follow-up.

Overview

Missed follow-ups from aging action emails create process gaps and stalled operations. IT can deploy this relabeling flow to ensure aging 'ACTION' messages surface for ops, so requests get prioritized and don't get overlooked. The result is faster follow-ups and more reliable handoffs across operations.

Notable Features

Relabel aging messages to 24H
Remove ACTION - 48H label
Notify ops when relabeled