Keep IT staff informed when bug tasks are resolved

IT staff miss resolution notes in bug threads, causing release confusion. Posting a resolution note when tasks complete alerts product and support, preventing missed releases and customer rework.

Overview

Unposted resolution notes create release confusion and extra rework for product and support. This workflow posts clear resolution notes to the bug discussion the moment a task completes, giving product and support immediate visibility so releases and customer updates proceed without gaps. The result is clearer handoffs and fewer missed closures.

Notable Features

Post resolution notes to threads
Notify product and support instantly
Link task details and reporter