Keep IT security analysts on top of reported phishing

IT security analysts miss user-reported phishing in crowded inboxes, letting threats persist and blacklists lag. Convert reports into service-desk tickets so analysts can triage and blacklist faster.

Overview

Security teams risk overlooking user-reported phishing when messages pile up in shared inboxes. This workflow turns each report into a consistent service-desk ticket, ensuring analysts receive actionable incidents and remediation gets underway promptly. Customers report faster triage and fewer overlooked reports.

Notable Features

Create standardized incident tickets
Notify security channels instantly
Attach reported email for context