Keep IT owners alerted when critical inbox emails arrive
Keep IT owners alerted when critical inbox emails arrive
IT owners miss critical inbox messages, causing delayed incident response and missed tickets. It forwards each incoming email to a designated IT address, so urgent messages are surfaced for review.
Overview
Overlooked inbox messages can delay IT incident response and leave support tickets untracked. This workflow copies every inbound email to a monitored IT address and builds a searchable trail, eliminating missed alerts and improving handoffs.
Notable Features
- Send copies to designated IT address
- Flag urgent messages for review
- Create audit trail of forwarded emails