Keep IT ops tickets created from manager messages

IT ops miss requests posted in the team channel, creating untracked incidents and slower triage. Create tracked tasks and notify the thread so DevOps get actionable tickets and faster triage.

Overview

Untracked channel requests create production risk and slow incident resolution for IT. Converting Request Manager posts into tracked tasks with thread notifications eliminates manual ticket creation and keeps DevOps focused on triage. IT teams report fewer missed follow-ups and clearer ownership.

Notable Features

Create tracked project tasks
Post thread notifications in channel
Assign tasks to DevOps owners