Keep IT ops' NRR sheet accurate on close date changes

IT operations specialists miss close-date updates, causing stale NRR numbers and risky retention reports. This workflow updates your NRR sheet so finance reports reflect current retention metrics.

Keep IT ops' NRR sheet accurate on close date changes

Overview

Missed close-date updates create stale NRR and expose reporting risk for finance. This workflow ensures every close-date change flows into your NRR sheet, giving finance reliable retention metrics and an auditable trail for reporting.

Notable Features

  • Update NRR sheet on close-date changes
  • Find deal rows by deal ID
  • Notify finance of updated retention numbers

Keep IT ops' NRR sheet accurate on close date changes