Keep IT onboarding consistent after new customer sign-ups

IT teams miss provisioning when sign-up forms pile up, causing access gaps and inconsistent onboarding. Triggers launch provisioning and welcome messages so customers get access quickly.

Overview

Manual onboarding gaps leave customers without access and force IT into firefighting. This workflow triggers provisioning and welcome communications at sign-up, eliminating manual handoffs and ensuring customers start onboarding with the right access.

Notable Features

Trigger provisioning on form submission
Create user accounts and permissions
Alert ops and customer success on exceptions