Keep IT on top of recurring-day change requests

IT teams lose recurring-day change forms in inboxes, creating stale churn metrics and missed retention outreach. Add each form to the churn-rate sheet so retention acts promptly.

Overview

Missed recurring-day change requests make churn metrics stale and delay retention outreach. This workflow ensures every request hits the churn-rate sheet and notifies operations and retention, so outreach happens promptly and reporting stays accurate.

Notable Features

Log submissions to churn-rate sheet
Create standardized request notes
Notify operations and retention teams