Keep IT on-call roster announced in support channel

IT coordinators lose clarity when captain events start without announcements, routing review requests to the wrong person. This posts a start-time announcement to your support channel so contributors know who’s on duty.

Overview

Missed on-call announcements leave contributors unsure who to contact and slow down reviews. This workflow makes the on-duty captain visible in your support channel at shift start, eliminating confusion so contributors send requests to the right person; teams report faster handoffs and zero missed follow-ups.

Notable Features

Post start announcements to channel
Mention on-duty contact in message
Update on-call roster from calendar