Keep IT on-call aware of order pipeline stoppages

IT on-call staff miss order pipeline interruptions, causing orders to queue and risking customer impact. Automated checks send SMS alerts when flow stops, so ops can investigate before impact.

Overview

Unnoticed order stoppages turn into customer-impacting incidents for IT on-call staff. This workflow alerts on-call via SMS and opens an incident in your ticketing tool, enabling faster investigation and dramatically reducing missed outages.

Notable Features

Monitor order stream for gaps
Send SMS alerts to on-call
Create incident when orders stop