Keep IT notified when Slack mentions need attention

IT on-call engineers miss Slack mentions with the configured keyword, letting critical alerts be overlooked and incidents escalate. Threaded replies tag the owner so IT can respond quickly.

Overview

Unseen Slack mentions create incident risk and slow IT response. This workflow tags the responsible on-call owner in-thread and logs alerts to your incident tracker, turning buried mentions into contextual, trackable notifications so IT can respond quickly.

Notable Features

Post threaded notices in Slack
Tag the responsible teammate
Filter messages by configured keyword