Keep IT informed on bounced and unsubscribed emails

IT engineers miss bounced and unsubscribed messages, leaving invoices and contracts undelivered. This sends alerts to platform and invoice owners to correct addresses and restore delivery.

Overview

Bounced or unsubscribed emails create hidden delivery gaps for invoices and contracts that IT can't fix until they're visible. This workflow turns those silent failures into owner-assigned alerts and tickets, so addresses get corrected and delivery is restored, preventing prolonged delivery outages.

Notable Features

Notify platform and invoice owners
Extract contract or invoice identifiers
Create incident record for each bounce