Keep IT informed of participant cancellations and details

IT admins miss cancellation alerts in the registration system, causing program coordinators to overlook freed spots and delay follow-up. Instant alerts deliver details to coordinators so staff can review and reassign spots quickly.

Overview

Missed cancellations create administrative backlog and wasted spots that program coordinators only discover too late. This workflow routes every cancellation to the right coordinator with participant and activity details, turning hidden cancellations into immediate actions so staff can reassign spots and follow up. Customers report faster follow-up and far fewer missed cancellations once notifications are in place.

Notable Features

Send instant cancellation alerts
Include participant and activity details
Create follow-up tasks for coordinators