Keep IT informed of nightly cancellations and trends

IT engineers miss churn when nightly cancellations aren't reported, causing escalations. Schedule midnight posts of yesterday's cancellation total so managers spot trends before morning.

Overview

Overnight cancellation counts can leave operations blind to churn and trigger escalations. This workflow delivers yesterday's cancellation total to the ops channel every midnight, eliminating overnight blind spots so managers see trends before the day begins. IT and support teams get consistent daily visibility and report faster corrective actions.

Notable Features

Post daily cancellation totals to channel
Reset counter after each post
Send alert if count spikes