Keep IT in control of client video delivery alerts

IT admins miss indicating edited videos are ready, forcing customer success into manual outreach. Trigger SMS when production flags a video ready so links reach recipients promptly.

Overview

Support agents risk missed handoffs and churn when clients don't receive edited videos promptly. This workflow triggers SMS the moment production flags a video ready, removing manual outreach and ensuring zero missed follow-ups; teams report faster response times.

Notable Features

Send SMS when video ready
Lookup client phone from CRM
Log delivery and notify CS