Keep IT call records flowing to processing pipelines

IT teams miss answered or cancelled calls, causing routing errors and gaps in logs. Forwarding events to downstream systems delivers full call records so IT can route calls and keep reports complete.

Overview

Unforwarded call events create routing failures and incomplete operational reports that expose IT to processing risk. This workflow ensures every answered or cancelled call reaches your pipeline, eliminating missed records and keeping routing and reports reliable.

Notable Features

Forward call events to pipelines
Filter answered and cancelled calls
Enrich records with call metadata