Keep interview type fields populated for data science records

Data scientists miss interview type in tickets, causing routing errors and messy reports. Records get a standardized interview type for reliable routing and reporting.

Overview

Missing interview-type fields force data scientists into manual reconciliation, creating routing errors and unreliable reports. This workflow extracts interview type from ticket subjects and populates records automatically, delivering consistent fields for reliable routing and reporting and removing manual lookups.

Notable Features

Extract interview type from subject
Map phrases to standardized field values
Update new records for routing