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Keep HR inbox clear: route support tickets with company context

HR & recruiting ops miss candidate requests in shared inboxes, causing onboarding delays. It creates ATS tickets with company context and priority so recruiters act faster.

Keep HR inbox clear: route support tickets with company context

Overview

Recruiting ops lose candidates when requests sit in shared inboxes and onboarding stalls. This workflow ensures every candidate or employee request becomes a prioritized ATS/CRM ticket with company context, eliminating misroutes and letting recruiters act faster; response times drop dramatically and manual lookups disappear.

Notable Features

  • Create HR tickets with company context
  • Assign priority from request severity
  • Notify recruiters and create tasks

Keep HR inbox clear: route support tickets with company context