Keep hotel front-desk and reservations aligned at guest check-in

Front-desk agents miss arrival details when check-ins go unflagged, causing delayed room readiness. Automated alerts push arrival details to reservations and ops, enabling immediate handoffs.

Overview

Missed or unflagged arrivals create guest frustration and scramble operations at check-in. This workflow delivers every check-in as an arrival alert to reservations, front desk and housekeeping so staff coordinate room readiness and guest communication, eliminating missed check-ins and speeding handoffs.

Notable Features

Send arrival alerts to channels
Include guest contact and room details
Trigger housekeeping and ops handoffs