Keep healthcare support ops re-engagement on track now

Support ops in healthcare miss control-group professionals after outreach, skewing experiments. Send follow-up SMS after two days with tracked resume links to capture outreach for experiments.

Overview

When support ops miss control-group follow-ups, experiment results become unreliable and re-engagement signals disappear. This workflow sends tracked SMS follow-ups after two days and records every outreach, eliminating missed contacts and preserving experiment integrity.

Notable Features

Send scheduled follow-up SMS
Attach tracked resume access link
Log outreach to experiment tracker