Keep hardware IT alerted to level 3/4 incidents
Keep hardware IT alerted to level 3/4 incidents
On-call engineers miss Level 3/4 security alerts in the network channel, risking escalation and outages. This forwards high-priority alerts to the tech channel so engineers begin remediation quickly.
Overview
Computer hardware IT teams face real outage risk when high-severity security posts get buried in a general channel. This workflow routes Level 3/4 alerts straight to the tech channel and escalation tools so on-call engineers begin remediation faster and incident risk is reduced.
Notable Features
- Detect level 3 and 4 alerts
- Post prioritized messages to tech channel
- Notify on-call engineers with context