Keep guest contact records updated from booking emails

Operations coordinators miss guest contact updates hidden in booking emails, causing missed follow-ups. Create or update guest contacts from booking emails so guest services follow up quickly.

Overview

Manual entry from booking emails causes missed follow-ups and messy records that disrupt operations. This workflow turns booking emails into up-to-date guest contacts so guest services always have current info, eliminating missed follow-ups and keeping records reliable for audit and handoffs.

Notable Features

Create new guest contacts automatically
Update existing booking records reliably
Notify guest services on changes