Keep evaluation items set with correct review links
Keep evaluation items set with correct review links
Operations coordinators create evaluation items missing the correct review link, causing wrong client reviews. It inserts the correct form link by period so client teams send accurate forms.
Overview
Missing or incorrect review links create rework and risk client satisfaction for operations teams. This workflow ensures the right form link is attached by review period, eliminating wrong submissions and reducing follow-up work so client-facing staff can complete reviews faster.
Notable Features
- Populate links by review period
- Update item fields on creation
- Notify client teams on creation