Keep enrollments evenly rotated among coordinators
Keep enrollments evenly rotated among coordinators
Enrollment coordinators assign new enrollees manually, causing repeated consecutive assignments and uneven caseloads that delay intake. Round-robin records the next assignee and updates state, so handoffs occur quickly.
Overview
Enrollment coordinators lose productivity and create uneven caseloads when assignments repeat. This round-robin flow records the next assignee and updates state so enrollments are distributed fairly and handoffs happen faster. With the tracker kept current, manual assignment disputes disappear.
Notable Features
- Assign enrollments in round-robin
- Prevent consecutive assignments to same person
- Update assignment tracker after each enrollment