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Keep enrollments evenly rotated among coordinators

Enrollment coordinators assign new enrollees manually, causing repeated consecutive assignments and uneven caseloads that delay intake. Round-robin records the next assignee and updates state, so handoffs occur quickly.

Keep enrollments evenly rotated among coordinators

Overview

Enrollment coordinators lose productivity and create uneven caseloads when assignments repeat. This round-robin flow records the next assignee and updates state so enrollments are distributed fairly and handoffs happen faster. With the tracker kept current, manual assignment disputes disappear.

Notable Features

  • Assign enrollments in round-robin
  • Prevent consecutive assignments to same person
  • Update assignment tracker after each enrollment

Keep enrollments evenly rotated among coordinators