Keep engineering order records accurate after webhooks

Engineering receives external order webhooks that can leave DB statuses stale, causing fulfillment errors. It updates orders DB and alerts engineers, ensuring fulfillment acts on current orders.

Overview

Stale order statuses create fulfillment headaches and missed customer commitments for engineering-backed operations. This workflow turns incoming status webhooks into source-of-truth order records and backup/deletion dates while alerting engineers on failures, so fulfillment and sales always work from current orders.

Notable Features

Write order statuses to database
Set scheduled backup and deletion dates
Notify engineers on update failures