Keep engineering job records current when techs acknowledge

Engineers miss handoffs when technician acknowledgements aren't logged, stalling dispatch decisions. Job records update flags and timestamps so dispatchers see accurate status and act.

Overview

Missed technician acknowledgements create stalled dispatch decisions and extra manual chasing. This workflow ensures every acknowledgement flag and timestamp lands in the job record so dispatchers work from accurate status and manual handoffs are eliminated.

Notable Features

Update job records on submission
Record acknowledgement flags and timestamps
Notify dispatch of status changes