Keep engineer utilization averages current in CRM profiles

Engineers see stale time-tracking averages in CRM, causing misassigned capacity. Workflow keeps CRM user profiles updated with latest utilization so ops assign accurately.

Overview

Stale time-tracking averages cause misassigned capacity and unreliable internal reporting for engineering. Keeping CRM user profiles current with utilization averages helps engineering managers assign work accurately and trust operational reports, eliminating manual lookups and guesswork.

Notable Features

Update CRM user utilization fields
Find CRM user by email
Alert ops when averages change