Keep driver records updated and unlock certified missions

Operations coordinators miss perfect-score certification rows, causing drivers to lose access to qualified missions. It adds certifications to driver records and emails drivers promptly to unlock missions.

Overview

Operations coordinators risk certified drivers being excluded from eligible missions when perfect-score forms are missed. This workflow writes certifications into driver profiles and notifies drivers immediately, eliminating manual updates and unlocking certified missions for dispatch. The result is fewer assignment delays and zero missed certified mission opportunities.

Notable Features

Add certifications to driver profiles
Email drivers when they qualify
Update workforce records and tags