Keep driver ops coordinators notified on mentions in internal channels

Operations coordinators miss driver mentions in crowded chat, causing delayed incident response and unresolved personnel alerts. Forwarded mentions reach the driver app squad so ops act faster.

Overview

Missed driver mentions create blind spots that delay incident response and increase personnel risk for operations. Routing named-driver mentions into the driver ops queue with context eliminates missed follow-ups and lets ops resolve issues faster with clearer handoffs.

Notable Features

Filter messages by named drivers
Forward mentions to driver ops personnel
Attach original message for context