Keep donor recurring gifts active for finance PMs

Finance project managers risk interrupted recurring donations when payment failures go unnoticed. Send personalized failed-payment emails with clear steps so donors can update cards and restore gifts.

Overview

Missed failed payments interrupt revenue and damage donor relationships. This flow ensures every failed gift triggers a personalized recovery email and a follow-up task, turning failures into self-service recoveries. Finance teams report faster donor resolution and far fewer manual outreach steps.

Notable Features

Send personalized donor recovery emails
Include clear link to update payment
Create follow-up task in finance system