Keep design project payments moving from support tickets

Project managers at small design studios miss payment requests in tickets, causing delays and unhappy clients. Post payment links into the ticket so clients can pay and projects proceed.

Overview

Late payments stall design projects and frustrate clients, so project managers need a predictable way to collect fees without manual follow-up. This workflow posts working payment links to tickets when agents flag charges, eliminating chase emails and keeping project timelines intact — teams report faster payment collection and fewer missed follow-ups.

Notable Features

Create payment links from tickets
Post link as ticket comment
Update payment status on ticket