Keep delivery confirmations in front of support agents

Support agents miss delivery confirmations when new order rows are added, causing failed deliveries and extra trips. This emails customers delivery details and alerts staff before dispatch.

Overview

Missed delivery confirmations lead to failed deliveries and frustrated customers. This workflow ensures customers receive delivery date and address details while support and drivers get notified, so address errors are caught before dispatch. The result is fewer delivery failures and faster resolution of address problems.

Notable Features

Send delivery confirmations to customers
Alert support and delivery staff
Flag address issues for review