Keep data science responders tagged for data requests

Data scientists miss ownership when 'Submit data request' messages go untagged in channel, leaving requests unacknowledged and analyses delayed. Auto-tagging assigns the BI responder so triage starts.

Overview

Unclaimed data requests stall analysis and create backlog for the business. This workflow tags the scheduled BI responder and posts an acknowledgement, eliminating unassigned requests so triage starts and response times drop.

Notable Features

Tag scheduled BI responder instantly
Post acknowledgment to request thread
Rotate on-call responder by schedule