Keep customer support ops' user statuses accurate from disable emails

Customer support ops miss disable emails in inboxes, causing agents to contact deactivated users. It updates profiles, clears the active flag and adds a disabling note so agents see accurate status.

Overview

Stale active flags cause agents to contact deactivated users and create unnecessary escalations. This workflow enforces accurate user status by updating profiles, clearing active flags, and appending disabling notes so agents work from correct records and reduce manual follow-ups.

Notable Features

Update user profiles on email trigger
Clear active user flag on match
Add disabling note to profile