Keep customer support ops updated on new enrollments
Keep customer support ops updated on new enrollments
Customer support ops miss onboarding steps when enrollment contacts are outdated. Enrollment updates keep family and student records current so support ops begin onboarding and notify parents quickly.
Overview
Outdated enrollment contacts lead to missed onboarding steps and frustrated parents. Centralizing family and student records into your enrollment system keeps support ops ready to start onboarding and parent communications quickly, eliminating manual updates and reducing missed follow-ups.
Notable Features
- Create contact records in CRM
- Add enrollment tags for families
- Notify support ops of enrollments