Keep customer support ops registry updated from messages

Customer support ops miss profile links in channel messages, creating incomplete registries and duplicated follow-ups. It adds names and profile URLs to a central list so ops staff avoid manual copying.

Overview

Scattered profile links force customer support ops into manual copying and duplicated outreach. Centralizing every name and profile URL into a single registry eliminates those gaps, prevents duplicated follow-ups, and gives ops staff immediate access to contact context for faster handoffs.

Notable Features

Capture names and profile URLs
Prevent duplicate registry entries
Notify ops when new contacts found