Keep customer support ops notified of new load profiles

Customer support ops miss load profiles sent to webhooks, causing blind spots in troubleshooting. Archive files to a central shared drive and notify support so analytics can access profiles quickly.

Overview

Customer support ops lose visibility when load profiles arrive to multiple endpoints, stalling troubleshooting and reporting. Archiving incoming profiles to a central shared drive and alerting support transforms investigations, helping eliminate missed files and ensuring analytics-ready records.

Notable Features

Archive incoming load profiles
Post alerts to support channels
Organize files by source and date