Keep customer support ops notified of new and canceled reservations

Customer support ops miss reservation updates in the PMS, causing delayed cleanings and missed guest check-ins. Alerts send reservation and cancellation details so managers act before guest arrival.

Overview

Missed reservation changes lead to rushed turnovers and unhappy guests. This workflow delivers booking and cancellation details directly to property managers and cleaners, eliminating manual monitoring and ensuring handoffs happen before guest arrival. The result is reliable notifications, fewer missed follow-ups, and smoother check-ins.

Notable Features

Send instant reservation alerts
Notify property managers and cleaners
Attach booking details and guest notes