Keep customer support ops job tracker current on closures

Customer support ops miss closed-job entries in the tracker, causing missed follow-ups and stale completion dates. It updates the central tracker and formats job dates so coordinators see accurate statuses.

Overview

Missed closed-job updates force customer support ops to work from stale completion dates, risking delayed follow-ups and inaccurate reporting. This workflow keeps the central job tracker current and formats completion dates automatically, so coordinators see accurate statuses, response times drop dramatically, and manual row edits disappear.

Notable Features

Update central tracker on job closure
Format completion dates consistently
Notify coordinators of closed jobs