Keep customer support ops billing accurate with maximum tenant fees

Customer support ops face invoice disputes when property records lack a calculated tenant fee. It writes the max tenant fee to the deal, ensuring correct invoices and faster operations handoffs.

Overview

Billing disputes and manual calculations tie up customer support ops and create friction with finance. This workflow centralizes fee calculation so each deal record stores the correct maximum tenant fee, eliminating manual math and preventing invoice corrections. Operations benefit from faster handoffs and fewer billing escalations.

Notable Features

Calculate maximum tenant fee
Update deal records with amount
Alert ops on fee exceptions