Keep customer support ops alerted to reported businesses

Customer support ops miss reported businesses buried in forms, letting harmful listings linger. It posts each report to support and trust & safety channel so triage starts.

Overview

Untriaged report submissions let harmful listings linger and erode community trust for online media platforms. This workflow pushes every report into your support and trust & safety channel and creates a tracked record so triage starts promptly and escalation is clear.

Notable Features

Post reports to support channel
Attach report details and files
Flag urgent cases for escalation